Frequently Asked Questions (FAQ)




How Will I Receive My Digital Products?

Upon purchase, your ebooks are instantly delivered via email from BookFunnel. If you don't receive the email within 5 minutes, kindly check your Spam or Promotions folder (for Gmail users). The delivery will be sent to the email address provided during checkout. For technical support with your ebook or audiobook, contact our knowledgeable team at help@bookfunnel.com.

Accessing Your BookFunnel Library

To access your purchased ebooks, log into BookFunnel using the email address associated with your purchase. Your library is available at: https://My.BookFunnel.com. It houses all the ebooks you've acquired from BookFunnel, regardless of the author.

How Can I Read My Ebook?

You can enjoy your ebooks on various devices including Kindle Fire tablets (2015 and later), Nook tablets (2014 and later), Kobo eReaders (except Kobo Aura), Apple devices with iOS 10+ (most devices from 2012 onwards), Android Tablets and Phones (Android 5.1 and above), and computers via Chrome or Firefox browsers. Please note that certain devices and browsers, such as E-Ink devices and Internet Explorer, do not support BookFunnel reading. For these, simply install Chrome or Firefox on your computer to access your ebooks.

How Can I Listen to My Audiobook?

Listening to your audiobook is flexible. You can use the BookFunnel app, stream it in the BookFunnel cloud player, or download DRM-free MP3 files. The BookFunnel app works on devices with Android 5.1 or later, iOS 11 or later, and Amazon Fire Tablet 5th Generation or later. Alternatively, you can play the MP3 files on your computer or any MP3-compatible device. Moreover, you can stream the audiobook directly in your browser for convenience.

Need Assistance with Ebooks and Audiobooks?

Visit our help page at https://getbookfunnel.com/ for comprehensive assistance with ebooks and audiobooks.

Accepted Payment Methods

We offer various payment options including PayPal, Shopify’s ShopPay, credit cards, Google Pay, Apple Pay, and even cryptocurrency. Yes, we accept payments in cryptocurrency, including Bitcoin, Ethereum, Litecoin, and Bitcoin Cash. Look for this option during the checkout process.

Preorders: What to Expect

Upon making a preorder, your payment method will be charged immediately. The book will be automatically delivered on its release date via email from BookFunnel. If the email isn’t in your inbox on the release date, kindly check your Junk or Promotions folder (for Gmail users). The preorder will be sent to the email address provided during checkout.